Terms of Service

1. Acceptance of Terms

By accessing and using the Battiendot website (battiendot.center) or engaging our renovation services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our website or services.

2. Company Information

These terms govern your use of services provided by:

3. Services Description

Battiendot provides apartment renovation and finishing services including but not limited to:

• Kitchen renovation and remodeling
• Bathroom renovation and remodeling
• Full apartment renovation
• Interior finishing and painting
• Electrical and plumbing services
• Design consultation services

4. Website Use

4.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit or send unsolicited commercial communications
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website's functionality
• Copy, modify, or distribute website content without permission

4.2 User-Generated Content

By submitting content through our contact forms or other means, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content for business purposes.

5. Renovation Services Terms

5.1 Consultation and Estimates

• Initial consultations are provided free of charge
• Estimates are valid for 30 days unless otherwise specified
• Final pricing may vary based on actual site conditions and project scope changes

5.2 Contracts and Work Orders

• All renovation work requires a signed contract
• Contracts include detailed scope of work, timeline, and payment terms
• Changes to the original scope require written approval and may affect pricing and timeline

5.3 Payment Terms

• Payment schedules are outlined in individual contracts
• Typical payment structure: 10% deposit, progress payments, 10% final payment
• Payment methods include certified cheque, bank transfer, or approved financing
• Late payments may incur interest charges as permitted by law

6. Project Timeline and Delays

• Project timelines are estimates based on normal working conditions
• Delays may occur due to weather, permit approvals, material availability, or unforeseen site conditions
• We will communicate any significant delays promptly
• Force majeure events (natural disasters, government orders) may excuse performance delays

7. Warranties and Guarantees

7.1 Workmanship Warranty

• 2-year warranty on renovation work
• 1-year warranty on interior finishing services
• Warranty covers defects in workmanship under normal use

7.2 Material Warranties

• Materials are covered by manufacturer warranties
• We will assist with warranty claims during the warranty period
• Warranty does not cover normal wear and tear or damage from misuse

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim is limited to the contract value
• We are not liable for indirect, consequential, or punitive damages
• We maintain comprehensive liability insurance for covered claims
• Claims must be reported within reasonable time of discovery

9. Client Responsibilities

Clients are responsible for:

• Obtaining necessary building permits (unless specified in contract)
• Providing safe and accessible work areas
• Protecting personal belongings during renovation
• Making timely payments according to contract terms
• Communicating changes or concerns promptly
• Ensuring pets and children are kept away from work areas

10. Health and Safety

• We comply with all applicable health and safety regulations
• Work sites may contain hazardous materials or conditions
• Clients should follow safety instructions and stay clear of work areas
• We maintain workers' compensation coverage for our employees

11. Cancellation and Termination

11.1 Client Cancellation

• Clients may cancel contracts before work begins with written notice
• Cancellation fees may apply based on work completed and materials ordered
• Refunds are provided for amounts paid less applicable cancellation fees

11.2 Company Termination

• We may terminate contracts for non-payment or breach of terms
• Reasonable notice will be provided except in cases of material breach
• Payment is due for all work completed to date of termination

12. Intellectual Property

• All website content, designs, and materials are protected by intellectual property laws
• Custom designs created for clients become client property upon full payment
• We reserve the right to photograph completed work for marketing purposes
• Client consent is required for using project images in marketing materials

13. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information in compliance with Canadian privacy laws.

14. Dispute Resolution

14.1 Informal Resolution

We encourage clients to contact us directly to resolve any concerns or disputes.

14.2 Formal Disputes

• Disputes are governed by Ontario law
• Mediation is preferred before litigation
• Legal proceedings must be filed in Toronto, Ontario courts
• Claims must be filed within applicable limitation periods

15. Governing Law

These terms are governed by the laws of Ontario, Canada, and applicable federal laws. Any disputes will be resolved in the courts of Ontario.

16. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of modified terms.

17. Contact Information

For questions about these Terms of Service, please contact us:

18. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.